Privacy Policy

Privacy Policy

ROBOTECH SYSTEMS For Information Technology Establishment is committed to protecting customer privacy in compliance with Saudi regulations, including the Personal Data Protection Law (PDPL). By using our website, you agree to this policy.

1. Information We Collect

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• Personal details: name, phone number, email, address.
• Payment and financial data (handled through secure gateways).
• Technical information: IP address, device/browser type, cookies.

2. How We Use Data

• To process orders, payments, and shipping.
• To improve shopping experience and provide customer support.
• To send marketing offers (with prior customer consent).
• To comply with applicable Saudi regulations.

3. Data Sharing

• Shared only with service providers (shipping, payment).
• Never sold or shared with third parties without explicit consent or legal requirement.

4. Data Storage & Security

• Stored securely within or outside Saudi Arabia under PDPL compliance.
• Encryption and strict security controls are applied.

5. Customer Rights

• Access, modify, or request deletion of personal data.
• Contact us through the official email/phone provided on the website.

6. Cookies

We use cookies to improve user experience. Customers may manage cookies via browser settings.